Shipping Policy

Welcome to doonausshop. This Shipping Policy applies to all orders of Doona child car seats & strollers, Liki Trike, and SensAlert products placed through our website. By placing an order, you agree to the terms outlined below.

Shipping Coverage & Cost

We offer free worldwide shipping for all orders, with no additional shipping fees regardless of your location. All transactions and shipping-related charges are processed in USD (United States Dollars), consistent with our pricing policy.

Order Processing & Dispatch Time

All orders are processed within 1–3 business days after payment confirmation. Once your order is processed and dispatched, you will receive a shipping confirmation email with relevant tracking information to monitor your package’s delivery status.

Estimated Delivery Time

The estimated delivery time from the date of dispatch is 6–12 business days. Please note that delivery times are approximate and may be affected by factors beyond our control, including customs processing, local postal delays, or unforeseen logistical issues. We will make every effort to ensure your order arrives within the estimated timeframe.

Order Tracking

After your order is shipped, you will receive a tracking link via email. You can use this link to check the real-time status of your package until it is delivered to your specified address. If you do not receive a tracking link or encounter issues with tracking, please contact our support team for assistance.

Shipping Address

Please ensure that your shipping address is accurate and complete at the time of ordering. We are not responsible for delays or non-delivery caused by incorrect or incomplete address information. If you need to modify your shipping address after placing an order, please contact us immediately at [email protected]; we cannot guarantee address changes once the order has been dispatched.

Contact Us

For any questions, concerns, or assistance related to shipping, delivery, or order status, please contact our support team at [email protected]. We will respond promptly to help resolve your inquiries.